Who we are
Privacy Policy for Yusram Herbal Product Limited
At Yusram Herbal Product Limited, we are committed to protecting the privacy and security of our customer’s personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website, mobile applications, and other services (collectively referred to as “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.
- Information Collection and Use:
a. Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details when you place an order or interact with our Services. This information is used to fulfill your orders, provide customer support, and improve your overall experience.
b. Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device information, and website usage data to analyze trends, administer the website, and gather demographic information. - Information Sharing and Disclosure:
a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, delivering products, processing payments, or analyzing data on our behalf. These service providers are obligated to keep your information confidential and are not permitted to use it for any other purpose.
b. Legal Requirements: We may disclose your personal information if required by law, or government authorities, or to protect our rights, property, or safety. - Marketing Communications:
a. Opt-In Consent: With your explicit consent, we may use your contact information to send you promotional emails or newsletters about our products, offers, and updates. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the email or contacting our customer support.
b. Transactional Communications: We may send you transactional emails related to your orders, account activity, or important updates about our Services. These communications are necessary to perform our contractual obligations and cannot be opted out of. - Data Security:
a. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
b. It is important that you keep your account credentials confidential and take steps to protect your personal information from unauthorized access. - Data Retention:
a. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
b. You have the right to request the deletion of your personal information from our systems. Please exercise this right in the “Contact Us” section below. - Children’s Privacy:
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete the information as soon as possible. - Changes to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates. - Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at +27 721738008 or email: yusram.md@gmail.com
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
